When your Sunbury builder will not fix a defect
The Victorian steps, and which report each step needs.
In short: A clear report and a written request resolve most disputes. When they do not, Victoria has a set path.
Write to the builder
Attach the report and give a reasonable date to respond.
BPC dispute resolution
If nothing happens, the Building and Plumbing Commission dispute resolution service (formerly DBDRV) can help.
VCAT
If it is still unresolved, the VCAT Building and Property List decides it.
The right report
A defect investigation report suits the builder stage. VCAT needs an expert witness report written to the practice note.
Written by our local inspection team from work carried out in Sunbury. Licensed building practitioners, Building & Plumbing Commission registration CDB-U 53425.
